Crisis Services

24/7 assistance is available for people experiencing a mental health crisis. If you or someone you know is in immediate danger, please go to your local emergency department of contact 911.

24 Hour Crisis Line

• 988  Suicide and Crisis LIfeline 
• Your Life Iowa  Your Life Iowa is a place to call when facing a question, concern, or problem with alcohol, drugs, gambling, mental health issues or suicidal thoughts.  855-581-8111 or text 855-895-8398 or chat YourLifeIowa.org

Mobile Crisis

Heartland Family Service’s MHCRT is for children and adults and is dispatched only by Law Enforcement (911), rural critical access hospital emergency departments, or the court system. 

Community-Based Crisis Stabilization  531-301-1029

• Provides supports to individuals and families in their own home or place in the community with therapy and skill building services designed to meet the individual's immediate needs 
• Services provided in short-term residential settings to de-escalate and stabilize a mental health crisis.  CSRS is a voluntary service.
• Generally, a 3-5 day service. 
• Client has access to:
  • Medication appointment
  • Daily therapy
  • Daily meeting with a Case Manager
  • Discharge planning 
  • Warm handoff to a region crisis service coordinator for additional follow up and support
• Who can refer:  Anyone can refer to this service.

Crisis Stabilization Residential Service

• Bridges Crisis Care, Council Bluffs, IA  712-325-5650
• Harbor Point, Clarinda, IA  712-850-1389
  • Services provided in short-term residential settings to de-escalate and stabilize a mental health crisis.  CSRS is a voluntary service.
  • Generally, a 3-5 day service. 
  • Client has access to:
    • Medication appointment
    • Daily therapy
    • Daily meeting with a Case Manager
    • Discharge planning 
    • Warm handoff to a region crisis service coordinator for additional follow up and support
  • Who can refer:  Anyone can refer to this service.

Crisis Service Coordination

Crisis Service Coordination is a voluntary service available to all adults and children who were served by Crisis Access Network (CAN) Crisis Services.  Crisis Service Coordinators follow up within 24 hours of the referral from the CAN Crisis Service provider and continue to follow the individual for at least 30 days, ensuring that the appropriate Mental Health and Substance Use services are set up for the individual.  After 30 days, the Crisis Service Coordinator completes a Follow-Up Questionnaire with the individual to ensure the appropriate services are in place and then discharges the individual from crisis service coordination if they no longer require assistance. 

Additional crisis services are coming soon.